Cookies Policy

Our cookies policy

We use cookies on our website and in our e-mail messages for a variety of purposes, in order to provide our services effectively and to improve your consumer experience. We are also developing a way for our trusted partners to share their experiences and improve the customer experience on their Web sites. This policy explains the categories of cookies we use (and used by our partners), what they are used for, and how you can change your preferences.

What are 'Cookies'?

Cookies are small pieces of information stored on your computer's hard drive by your browser. Each time you revisit our website, your Web browser sends cookies so that we can better match your interests and preferences, or so that you can log in to use our services so that we can customize your user experience.

What cookies do we use?

The cookies we use allow us to identify each consumer who revisits our site so you don't have to enter the same information multiple times. Cookies also help us understand the density pattern of visitors to our Web site so that we can make ourselves more practical.

Some types of cookies used on our website are:

Basic Cookies

Basic cookies can be used to enable you to receive the services you request from our website. Without these cookies, we cannot provide you with the services you request.

For example, these cookies can be used for the following purposes:

To enable you to access secure areas of our Website without having to constantly log in to the service

Remembering previous actions (such as filling out online forms) when you navigate to a previous page in the same session

Performance cookies modules

Performance cookies can be used to collect information about how our website, advertisements and e-mail messages are used and to notify us when errors occur. These cookies; can be used to collect highly detailed technical information, such as the last page visited, the number of pages visited, whether e-mail messages were opened, which parts of our website or e-mail were clicked on, and the time elapsed between clicks. Although this information can be associated with details such as your IP address, domain or browser information, it is only analyzed by combining it with other users' information, without identifying you directly.

For example, these cookies may be used on our website for the following purposes:

Analyzing and improving the performance and design of our website, advertisements and email messages

Calculating the number of returns for our ads to improve our advertising efficiency

  • Evaluate errors on our website to improve our service and deal with incoming complaints.

Referral cookies

We may access redirect cookies sent to your device by our partners' websites. These cookies are used to identify each visitor directed to our website by our business partners and to identify any of these visitors to YILDIZLAR YATIRIM HOLDİNG A.Ş. It is used to understand whether they have benefited from the product or service. This information may be shared with our business partners, provided that they are anonymous and used in a way that does not directly reveal your identity.

We use this information to fulfil our contractual obligations to our business partners and to help them improve the effectiveness of their Web sites.

Functional cookies

We may use non-essential functional cookies to enable various helpful features available on our website.

For example, these cookies may be used on our website for the following purposes:

Remembering your preferences such as the country/language you selected the last time you visited our Website, your interests and the presentation of our Website (Layout of Web pages, font size, colours, etc.) so that you do not have to re-enter this information each time.

Remembering these answers so that you do not need to respond to questions asked by our website again, as you do not want to participate in the customer satisfaction survey.

To determine if a service, such as live online help, has previously been offered to you

Providing information to allow an optional service to work, such as watching a video online or commenting on a blog

Target audience or advertising cookies

Target audience or advertising cookies may be used on our website to serve ads on topics that are closest to your interests. These cookies are about your browsing habits (such as which products and services you click on) while you are on our website.